Service Status

Friday 19th December 2025

2:26 pm

Important: Current outage affecting SA19 area

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update 6 hours.

2:54 pm

Urgent Planned Maintenance: 19 December 2025 SA19 area
00:00 to 06:00
We need to perform some urgent essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband service may be affected intermittently during this period. We apologise for any inconvenience this may cause.
Reason for maintenance: Known fault with backhaul

8:50 pm

Urgent Planned Maintenance: 19 December 2025 SA19 area
00:00 to 06:00
We need to perform some urgent essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband service may be affected intermittently during this period. We apologise for any inconvenience this may cause.
Reason for maintenance: Known fault with backhaul

Saturday 20th December 2025

12:59 am

RESOLVED: The planned maintenance in SA19 has been successfully completed

We are pleased to confirm that our planned maintenance is complete and your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com. Thank you for your patience and understanding.

Carmarthenshire network service status