Cambridgeshire network service status

If your issue is not listed below, please call our support team on 0333 880 4141.

At Risk

Last update: Wednesday 18th January 2023 at 15:44

Investigating
Identified
Monitoring
Resolved

Created at 14:32 on Tuesday 17th January 2023

We are investigating an network incident affecting IP28.
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.

Updated at 15:44 on Wednesday 18th January 2023

Great news! The services at IP28 are now back online.
If your broadband is still down, then please contact the support team on either 0333 880 4141 or helpdesk@voneus.com. Thank you.

Partial Outage

Last update: Wednesday 25th January 2023 at 22:21

Investigating
Identified
Monitoring
Resolved

Created at 13:30 on Wednesday 25th January 2023

We are investigating a network incident affecting IP26 in the Thetford area. Our team is currently working to restore the service. We apologise for any inconvenience. We will provide further updates shortly.

Updated at 22:21 on Wednesday 25th January 2023

Great news! The services in the Thetford area are now back online.

If your broadband is still down, then please contact the support team on either 0333 880 4141 or helpdesk@voneus.com. Thank you.