Ceredigion network service status

If your issue is not listed, please call our support team on 0333 880 4141

Partial Outage
Investigating
Identified
Monitoring
Resolved

3 incident updates

Thursday 8th May 2025
4:48 pm
Important: Current outage affecting SA44 5**

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update within the next few hours.

Sunday 11th May 2025
8:09 am
We are aware of an outage affecting your area. Our engineers are currently investigating the issue further. More information will be provided as soon as it becomes available.

We apologise for any inconvenience caused.
Partial Outage
Investigating
Identified
Monitoring
Resolved

2 incident updates

Saturday 10th May 2025
6:39 pm
Important: Current outage affecting SA3 2**

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update 24 hours.

Sunday 11th May 2025
9:42 am
We are aware of an outage affecting your area. Our engineers are currently investigating the issue further. More information will be provided as soon as it becomes available.

We apologise for any inconvenience caused.
Partial Outage
Investigating
Identified
Monitoring
Resolved

4 incident updates

Thursday 8th May 2025
2:44 pm
Important: Current outage affecting SA33 6xx

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update in 4 to 6 hours.

Monday 12th May 2025
8:51 am
We are aware of an outage affecting your area. Our engineers are currently on route to investigate the issue further. More information will be provided as soon as it becomes available.

We apologise for any inconvenience caused.
Partial Outage
Investigating
Identified
Monitoring
Resolved

2 incident updates

Tuesday 6th May 2025
4:44 pm
Important: Current outage affecting SA43 2xx

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update 24-48 hours.

Sunday 11th May 2025
8:15 am
Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, we're currently unable to access the site to complete the work. We are working to resolve this issue as soon as possible. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved

5 incident updates

Tuesday 22nd April 2025
7:49 pm
Important: Current outage affecting SA19 9**

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update in 24-48 hours.

Monday 12th May 2025
3:20 pm
We would like to inform you that our engineers are scheduled to attend the fault location on Wednesday, 14th May. Further updates regarding the visit and any findings will be provided on the day of the visit.