Ceredigion network service status

If your issue is not listed, please call our support team on 0333 880 4141

Degraded Performance
Investigating
Identified
Monitoring
Resolved

63 incident updates

Wednesday 3rd September 2025
6:54 am
Important: Current outage affecting SA44 5**

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update within 6 hours.

10:02 pm
UPDATE: Services have been restored but remain at risk

Services have been restored; However remain at risk. Service has been restored using a temporary generator.

This will keep your connection online, but short interruptions may occur during refuelling until a permanent power supply is installed. We are working on a long-term solution and will post updates here.

We apologise for any inconvenience this may cause
Scheduled Maintenance

Wednesday 17th September 2025 at 10:00 to Wednesday 17th September 2025 at 16:00

Planned Maintenance: 17-09-2025 Ponthirwaun 10:00 - 17:00
We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be affected intermittently for the duration of this period.
We apologise for any inconvenience this may cause.
Reason for maintenance: Equipment Upgrade