Cumbria network service status

If your issue is not listed, please call our support team on 0333 880 4141

Major Outage
Investigating
Identified
Monitoring
Resolved

21 incident updates

Tuesday 15th July 2025
2:39 pm
Planned Maintenance: 22.07.2025 - Cumbria

We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above.

Your broadband is likely to be affected intermittently until we can perform the suggested essential maintenance.

Expect further updates on the 22.07.2025 - We apologize for any inconvenience this may cause.

Reason for maintenance: Known fault with backhaul

1:57 pm
Planned Maintenance: 22.07.2025 - Cumbria
Time: 09:00 - 17:30

We need to perform some essential maintenance on our network, which will affect your broadband service intermittently during the time period stated above.

Your broadband is likely to be affected intermittently until we can perform the suggested essential maintenance.

Expect further updates on 22.07.2025 - We apologise for any inconvenience this may cause.

Reason for maintenance: Known fault with backhaul
Partial Outage
Investigating
Identified
Monitoring
Resolved

22 incident updates

Tuesday 15th July 2025
3:26 pm
Important: Current outage affecting CA10 and CA16

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update within 6 hours.

6:11 pm
Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, we're currently unable to access the site to complete the work. We are working to resolve this issue as soon as possible. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.