Cumbria network service status

If your issue is not listed, please call our support team on 0333 880 4141

Degraded Performance
Investigating
Identified
Monitoring
Resolved

1 incident update

Tuesday 28th October 2025
6:21 am
Important: Current outage affecting CA16 6**

Update: 3rd party outage

Our engineers have identified the cause of the issue is the result of a power cut by SP Electricity North West. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

We apologise for any inconvenience caused.
Degraded Performance
Investigating
Identified
Monitoring
Resolved

60 incident updates

Tuesday 14th October 2025
11:47 am
Important: Current outage affecting the area of CA11

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update in 6 hours

7:16 am
Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your patience and understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved

137 incident updates

Friday 26th September 2025
1:43 am
Important: Current outage affecting LA14 3**

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update in 6 hours

9:29 am
Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your patience and understanding.