Cumbria network service status
If your issue is not listed, please call our support team on 0333 880 4141
Major Outage
Investigating
Identified
Monitoring
Resolved
4 incident updates
Thursday 15th May 2025
5:13 am
Important: Current outage affecting CA10 1xx
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
4:58 pm
Update: Unforeseen delay to completion of works
Services have restored but remain at risk. Our engineers have identified the cause of the issues.
We are currently unable to complete the work due to an issue with the availability of the parts they require. We will provide a further update on expected resolution times within the next 12 to 24 hours.
Services have restored but remain at risk. Our engineers have identified the cause of the issues.
We are currently unable to complete the work due to an issue with the availability of the parts they require. We will provide a further update on expected resolution times within the next 12 to 24 hours.
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Tuesday 13th May 2025
12:26 pm
Important: Current outage affecting LA14 3**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next few hours.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next few hours.
Wednesday 14th May 2025
9:13 am
We are aware of an outage affecting your area. Our engineers are currently on route to investigate the issue further. More information will be provided as soon as it becomes available.
We apologise for any inconvenience caused.
We apologise for any inconvenience caused.