Service Status

Created at 15:16 on Tuesday 3rd December 2024

We've detected an issue that may be affecting your internet service in Walney West Shore North . Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in the next hour.

Updated at 11:06 on Wednesday 4th December 2024

The issue affecting your broadband service has been fully resolved. Your connection should now be back to normal. We appreciate your patience and understanding while we worked to fix the issue. Should you still have an issue please call us on 0333 880 4141 or email helpdesk@voneus.com

Updated at 09:40 on Wednesday 4th December 2024

Our engineers are in your area pinpointing the cause of the problem. We're doing everything we can to restore your service as quickly as possible. We'll provide more information soon.

Updated at 08:41 on Wednesday 4th December 2024

Engineers on site yesterday have successfully enabled temporary service on the connection. Further engineering work will continue today to fully complete the repairs. We will provide a further update once the repairs have been fully completed.

Updated at 23:03 on Tuesday 3rd December 2024

We're sorry, there has been a delay. This issue remains open and is ongoing. We will be sending engineers back to site tomorrow.

Updated at 20:01 on Tuesday 3rd December 2024

Our engineers are in your area pinpointing the cause of the problem. We're doing everything we can to restore your service as quickly as possible. We'll provide more information soon.

Updated at 16:05 on Tuesday 3rd December 2024

Our investigation into the issue is ongoing, we haven't yet identified the exact cause. We've requested engineers to be sent to your area to help pinpoint the problem. We'll keep you updated once a visit has been arranged. Expect our next update in the next hour.

Cumbria network service status

Last update: Wednesday 4th December 2024 at 11:06