Cumbria network service status

If your issue is not listed, please call our support team on 0333 880 4141

Degraded Performance
Investigating
Identified
Monitoring
Resolved

2 incident updates

Tuesday 1st July 2025
8:31 am
Important: Current outage affecting CA11 9**

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update in the next 6 hours.

3:06 pm
RESOLVED: The reported issue in CA11 9** has now been fixed

We are pleased to confirm that your service should now be fully restored.
This was due to a power cut by Electricity North West.

Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.

Thank you for your patience and understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved

31 incident updates

Friday 20th June 2025
8:58 am
Important: Current outage affecting LA14 3**

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update within the next 6 hours.

5:34 pm
RESOLVED: The reported issue in LA14 3** has now been fixed

We are pleased to confirm that your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.

Thank you for your patience and understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved

2 incident updates

Monday 30th June 2025
8:12 pm
Important: Current outage affecting in the area CA6

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update in the next 6 hours

Tuesday 1st July 2025
12:13 am
RESOLVED: The reported issue in CA6 4xx has now been fixed

We are pleased to confirm that your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.

Thank you for your patience and understanding.