Service Status

Friday 20th June 2025

8:58 am

Important: Current outage affecting LA14 3**

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update within the next 6 hours.

11:01 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately. We currently required additional resource to complete the work.

We’re working to resolve this as quickly as possible and will provide the next update on Tuesday 24th June 2025

Thank you for your patience and understanding.

4:52 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately. We currently required additional resource to complete the work.

We’re working to resolve this as quickly as possible and will provide the next update on Tuesday 24th June 2025

Thank you for your patience and understanding.

Tuesday 24th June 2025

12:18 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

9:09 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

Wednesday 25th June 2025

2:22 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

7:40 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

1:11 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

7:39 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

Thursday 26th June 2025

1:24 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

7:20 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

1:00 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

9:01 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

Friday 27th June 2025

4:58 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

9:53 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on Monday, 30 June 2025.

Thank you for your understanding.

6:46 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on Monday, 30 June 2025.

Thank you for your understanding.

Saturday 28th June 2025

2:13 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on Monday, 30 June 2025.

Thank you for your understanding.

8:05 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on Monday, 30 June 2025.

Thank you for your understanding.

2:02 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on Monday, 30 June 2025.

Thank you for your understanding.

8:23 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on Monday, 30 June 2025.

Thank you for your understanding.

Sunday 29th June 2025

3:53 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on Monday, 30 June 2025.

Thank you for your understanding.

9:50 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on Monday, 30 June 2025.

Thank you for your understanding.

3:52 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to arrange additional resources. We appreciate your patience and will provide more information on Monday, 30 June 2025.

Thank you for your understanding.

9:45 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need arrange additional resources. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

Monday 30th June 2025

3:53 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need arrange additional resources. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

11:23 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need arrange additional resources. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

6:32 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need arrange additional resources. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

Tuesday 1st July 2025

12:29 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need arrange additional resources. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

6:35 am

Update: Unforeseen delay for restoration of services

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

12:11 pm

Update: Unforeseen delay for restoration of services

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

5:34 pm

RESOLVED: The reported issue in LA14 3** has now been fixed

We are pleased to confirm that your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.

Thank you for your patience and understanding.

Cumbria network service status