Essex network service status

If your issue is not listed below, please call our support team on 0333 880 4141.

Major Outage

Last update: Tuesday 4th October 2022 at 10:11

Investigating
Identified
Monitoring
Resolved

Created at 09:36 on Tuesday 4th October 2022

We are investigating an network incident affecting backhaul.cg2.pop2
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.

Updated at 10:11 on Tuesday 4th October 2022

We are experiencing a service outage impacting CM6 caused by
Planned Works in the Dunmow area confirmed by UK Power networks.

Power will be switched off 9:00, Back on between 04 Oct 14:30 - 15:30.

We apologise for any inconvenience.

Partial Outage

Last update: Thursday 29th September 2022 at 16:08

Investigating
Identified
Monitoring
Resolved

Created at 10:20 on Wednesday 28th September 2022

We are investigating an network incident affecting Southminster. Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.

Updated at 16:08 on Thursday 29th September 2022

Great news! The services at Southminster are now back online.
If your broadband is still down, then please contact the support team on either 0333 880 4141 or helpdesk@voneus.com. Thank you.