Essex network service status
If your issue is not listed below, please call our support team on 0333 880 4141.
Partial Outage
Last update: Tuesday 26th September 2023 at 09:21
Investigating
Identified
Monitoring
Resolved
We are currently experiencing network degraded performance affecting Asheldham in the CM0 area. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.
We are still working to resolve this issue. More updates to follow in due course.
Partial Outage
Last update: Tuesday 26th September 2023 at 10:15
Investigating
Identified
Monitoring
Resolved
We are investigating a network incident affecting Southminster in the CM0 area. Our team is currently working to restore the service. We apologise for any inconvenience. We will provide further updates shortly.
We've identified the problem and we're working on it right now
Partial Outage
Last update: Monday 25th September 2023 at 18:57
Investigating
Identified
Monitoring
Resolved
We are investigating a network incident partially affecting CM1 2xx.
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.
Great news! The services partially affecting CM1 2xx are now back online.
If your broadband is still down, then please contact the support team on either 0333 880 4141 or helpdesk@voneus.com. Thank you.
If your broadband is still down, then please contact the support team on either 0333 880 4141 or helpdesk@voneus.com. Thank you.
Scheduled Maintenance
We will be performing scheduled maintenance affecting St Lawrence on the 26th September 2023 from 1100 to 1200 Hours BST. During this time, users can expect a full outage as the works are undertaken.