Manchester and Cheshire network service status

If your issue is not listed, please call our support team on 0333 880 4141

Partial Outage
Investigating
Identified
Monitoring
Resolved

2 incident updates

Thursday 23rd January 2025
10:16 pm
We are investigating a network incident affecting WA13 9xx postal codes.
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.

Friday 24th January 2025
9:38 am
Our investigation into the issue is ongoing, we haven't yet identified the exact cause. We've requested engineers to be sent to your area to help pinpoint the problem. We'll keep you updated once a visit has been arranged. Expect our next update within the next 24 hours.