Hertfordshire network service status
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Partial Outage
Investigating
Identified
Monitoring
Resolved
5 incident updates
Sunday 27th April 2025
8:51 pm
Important: Current outage affecting High Easter, Chelmsford CM1 ***
We are aware of an outage affecting your area. Our engineers are currently investigating to determine the cause, and more information will be provided as soon as it becomes available.
We apologise for any inconvenience caused
We are aware of an outage affecting your area. Our engineers are currently investigating to determine the cause, and more information will be provided as soon as it becomes available.
We apologise for any inconvenience caused
Thursday 8th May 2025
7:48 am
UPDATE: We're sorry but we need to reschedule
Unfortunately, despite our engineers working hard to try to resolve the issue affecting your service, we need to reschedule completion of the works.
We apologise for any inconvenience this may cause.
We will provide an update with further information and the rescheduled date and time as soon as possible.
Unfortunately, despite our engineers working hard to try to resolve the issue affecting your service, we need to reschedule completion of the works.
We apologise for any inconvenience this may cause.
We will provide an update with further information and the rescheduled date and time as soon as possible.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
4 incident updates
Sunday 25th May 2025
4:23 am
Important: Current outage affecting SG8 8** and CB11 3**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next 24 hours.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next 24 hours.
Thursday 29th May 2025
7:38 am
Update: Unforeseen delay for restoration of services
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your understanding.
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your understanding.