Hertfordshire network service status
If your issue is not listed, please call our support team on 0333 880 4141
Degraded Performance
Investigating
Identified
Monitoring
Resolved
7 incident updates
Saturday 5th July 2025
5:59 pm
Important: Current outage affecting CM15 0**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update 24-48 hours.
Tuesday 8th July 2025
1:57 am
RESOLVED: The reported issue in CM15 0** has now been fixed
We are pleased to confirm that your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.