Service Status

Saturday 5th July 2025

5:59 pm

Important: Current outage affecting CM15 0** We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update 24-48 hours.

Sunday 6th July 2025

12:00 am

Update: Unforeseen delay to completion of works We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can. Thank you for your understanding.

12:34 pm

Update: Unforeseen delay to completion of works We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can. Thank you for your understanding.

6:58 pm

Update: Unforeseen delay to completion of works We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can. Thank you for your understanding.

Monday 7th July 2025

2:25 pm

Update: Unforeseen delay to completion of works We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can. Thank you for your understanding.

8:02 pm

Planned Maintenance: 2025.07.08 - CM15 0** 00:00:00 - 06:00:00 We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be intermittent for the duration of this period. We apologise for any inconvenience this may cause. Reason for maintenance: Equipment Configuration Changes

Tuesday 8th July 2025

1:57 am

RESOLVED: The reported issue in CM15 0** has now been fixed We are pleased to confirm that your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com. Thank you for your patience and understanding.

Hertfordshire network service status