Service Status

North Yorkshire network service status

If your issue is not listed below, please call our support team on 0333 880 4141.

Partial Outage

Last update: Tuesday 4th October 2022 at 09:16

Investigating
Identified
Monitoring
Resolved

Created at 09:16 on Tuesday 4th October 2022

We are investigating an network incident affecting Rosedale Abbey Caravan Park
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.

Partial Outage

Last update: Friday 30th September 2022 at 09:53

Investigating
Identified
Monitoring
Resolved

Created at 16:16 on Thursday 29th September 2022

We are investigating an network incident affecting Rosedale.
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.

Updated at 09:53 on Friday 30th September 2022

We have identified the fault, We are in the process of dispatching an engineer to the site. We will provide further updates shortly.

Partial Outage

Last update: Wednesday 21st September 2022 at 14:20

Investigating
Identified
Monitoring
Resolved

Created at 08:50 on Monday 12th September 2022

We are investigating an network incident affecting the YO21 area.
We are in the process of dispatching an engineer to the affected site.
We will provide further updates shortly.

Updated at 14:20 on Wednesday 21st September 2022

Great news! The services at YO21 are now back online. We have implemented a temporary fix to allow internet access at the locations affected whilst we work on a permanent solution. We will be monitoring the connection closely in the meantime.
If your broadband is still down, then please contact the support team on either 0333 880 4141 or helpdesk@voneus.com. Thank you.

Expires at 2022-09-13 11:51:37