North Yorkshire network service status
If your issue is not listed, please call our support team on 0333 880 4141
Degraded Performance
Investigating
Identified
Monitoring
Resolved
44 incident updates
Sunday 21st December 2025
11:24 pm
Important: Current outage affecting TS12 2**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next few hours.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next few hours.
1:08 pm
RESOLVED: The reported issue in TS12 2** has now been fixed
We are pleased to confirm that your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
We are pleased to confirm that your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
Scheduled Maintenance
Monday 15th December 2025 at 09:00 to Monday 15th December 2025 at 17:00
Planned Maintenance: 15th December 2025 between 09:00 and 17:00 for a period of approximately 5 minutes, affecting the North Yorkshire region.
We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be affected intermittently for the duration of this period.
We apologise for any inconvenience this may cause.
Reason for maintenance: Backhaul Upgrade
We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be affected intermittently for the duration of this period.
We apologise for any inconvenience this may cause.
Reason for maintenance: Backhaul Upgrade
Scheduled Maintenance
Friday 30th January 2026 at 10:00 to Friday 30th January 2026 at 14:00
Planned Maintenance: 30th of Jan in the area of YO7
Between the times of 10:00 and 14:00
We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period.
We apologise for any inconvenience this may cause.
Reason for maintenance: Electrical Upgrades
Between the times of 10:00 and 14:00
We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period.
We apologise for any inconvenience this may cause.
Reason for maintenance: Electrical Upgrades
Scheduled Maintenance
Monday 2nd February 2026 at 09:00 to Monday 2nd February 2026 at 17:00
Planned Maintenance: 02 February 2026
Area: YO18 8
9am to 5pm
We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period.
We apologise for any inconvenience this may cause.
Reason for maintenance: Electrical Upgrades
Area: YO18 8
9am to 5pm
We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period.
We apologise for any inconvenience this may cause.
Reason for maintenance: Electrical Upgrades