If your issue is not listed, please call our support team on 0333 880 4141
Degraded Performance
Investigating
Identified
Monitoring
Resolved
33 incident updates
Thursday 13th November 2025
12:34 pm
Important: Current outage affecting TS13 4** area
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
We need to perform some urgent essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband service may be affected intermittently during this period.
We apologise for any inconvenience this may cause.
Reason for maintenance: Known fault with backhaul
Friday 14th November 2025
2:03 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We will provide a further update on expected resolution times as soon as we have more information.
Thank you for your understanding.
7:15 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We will provide a further update on expected resolution times as soon as we have more information.
Thank you for your understanding.
10:38 am
We are aware of an outage affecting your area. Our engineers are currently on route to investigate the issue further. More information will be provided as soon as it becomes available.
We apologise for any inconvenience caused.
1:02 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to additional resources required.
We will provide a further update on expected resolution times as soon as we have more information.
7:00 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to additional resources required.
We will provide a further update on expected resolution times as soon as we have more information.
Saturday 15th November 2025
12:45 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to additional resources required.
We will provide a further update on expected resolution times as soon as we have more information.
6:49 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to additional resources required.
We will provide a further update on expected resolution times as soon as we have more information.
8:05 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to additional resources required.
We will provide a further update on expected resolution times as soon as we have more information.
1:46 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to additional resources required.
We will provide a further update on expected resolution times as soon as we have more information.
7:42 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to additional resources required.
We will provide a further update on expected resolution times as soon as we have more information.
Sunday 16th November 2025
1:33 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to additional resources required.
We will provide a further update on expected resolution times as soon as we have more information.
7:16 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to additional resources required.
We will provide a further update on expected resolution times as soon as we have more information.
12:37 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to additional resources required.
We will provide a further update on expected resolution times as soon as we have more information.
5:51 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to additional resources required.
We will provide a further update on expected resolution times as soon as we have more information.
11:55 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to additional resources required.
We will provide a further update on expected resolution times as soon as we have more information.
Monday 17th November 2025
5:40 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to additional resources required.
We will provide a further update on expected resolution times as soon as we have more information.
11:24 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to additional resources required.
We will provide a further update on expected resolution times as soon as we have more information.
5:19 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to additional resources required.
We will provide a further update on expected resolution times as soon as we have more information.
Tuesday 18th November 2025
12:17 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
6:07 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:10 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:02 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
8:56 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Wednesday 19th November 2025
1:26 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:19 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
1:12 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
8:46 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Thursday 20th November 2025
2:44 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:40 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
1:09 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
6:48 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
11 incident updates
Tuesday 18th November 2025
11:47 am
Important: Current outage affecting Y021 2**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next 6 hours.
5:45 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:00 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Wednesday 19th November 2025
4:35 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:45 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
4:55 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:26 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Thursday 20th November 2025
3:07 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
8:13 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
1:26 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:28 pm
UPDATE: Services in Y021 2** have been restored but remain at risk
Service should now be fully restored. However, our engineers have identified that further work is required.
Further updates will be provided once available.
Thank you for your patience and understanding.
Major Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Thursday 20th November 2025
11:59 am
Important: Current outage affecting YO11 3** postal area
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update in the next 6 hours.
5:20 pm
Update: Unforeseen delay to completion of works
We’re sorry it’s taking longer than expected to restore your service. Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.
Thank you for your patience and understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
4 incident updates
Wednesday 19th November 2025
3:47 pm
Important: Current outage affecting YO21 1**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update in 6 hours
Thursday 20th November 2025
9:29 am
UPDATE: The reported issue in YO21 2** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, your service remains at risk due to adverse weather conditions predicted until 9pm this evening - We will provide further updates accordingly
If you are still offline, please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
12:40 pm
Important: Current outage affecting the YO21 2** area.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next 6 hours.
6:25 pm
UPDATE: The reported issue in YO21 2** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, your service remains at risk due to adverse weather conditions predicted until 9pm this evening - We will provide further updates accordingly
If you are still offline, please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
6 incident updates
Wednesday 19th November 2025
2:38 pm
Important: Current outage affecting TS13 **
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update in the next 6 hours.
8:44 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Thursday 20th November 2025
2:42 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:34 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
12:57 pm
Update: Adverse weather is delaying restoration.
We're sorry it's taking longer than we expected to restore your service. Unfortunately, the current weather conditions are affecting the connection, which is slowing progress on restoring your service.
We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your understanding.
6:41 pm
Update: Adverse weather is delaying restoration.
We're sorry it's taking longer than we expected to restore your service. Unfortunately, the current weather conditions are affecting the connection, which is slowing progress on restoring your service.
We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
7 incident updates
Wednesday 19th November 2025
3:47 pm
Important: Current outage affecting YO21 2**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update in 6 hours.
10:15 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding
Thursday 20th November 2025
3:04 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding
7:54 am
UPDATE: The reported issue in YO21 2** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, your service remains at risk due to adverse weather conditions predicted until 9pm this evening - We will provide further updates accordingly
If you are still offline, please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
12:18 pm
Important: Current outage affecting the YO21 2** area.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next 6 hours.
1:50 pm
UPDATE: The reported issue in YO21 2** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, your service remains at risk due to adverse weather conditions predicted until 9pm this evening - We will provide further updates accordingly
If you are still offline, please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
7:16 pm
UPDATE: The reported issue in YO21 2** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, your service remains at risk due to adverse weather conditions predicted until 9pm this evening - We will provide further updates accordingly
If you are still offline, please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
3 incident updates
Thursday 20th November 2025
1:15 pm
Important: Current outage affecting YO62 7**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update in the next 6 hours.
1:27 pm
Update: Service disruption due to adverse weather
We’re sorry it’s taking longer than expected to restore your service. Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.
Thank you for your patience and understanding.
7:21 pm
Update: Service disruption due to adverse weather
We are sorry it is taking longer than expected to restore your service. Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.
Thank you for your patience and understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
7 incident updates
Wednesday 19th November 2025
9:16 am
Important: Current outage affecting YO62 7**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next 6 hours.
3:12 pm
UPDATE: The reported issue in YO62 7** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, the connection remains at risk - We will provide further updates accordingly.
Thank you for your patience and understanding.
9:05 pm
UPDATE: The reported issue in YO62 7** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, the connection remains at risk - We will provide further updates accordingly.
Thank you for your patience and understanding.
Thursday 20th November 2025
3:05 am
UPDATE: The reported issue in YO62 7** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, the connection remains at risk - We will provide further updates accordingly.
Thank you for your patience and understanding.
8:15 am
UPDATE: The reported issue in YO62 7** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, the connection remains at risk - We will provide further updates accordingly.
Thank you for your patience and understanding.
1:51 pm
UPDATE: The reported issue in YO62 7** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, the connection remains at risk - We will provide further updates accordingly.
Thank you for your patience and understanding.
7:29 pm
UPDATE: The reported issue in YO62 7** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, the connection remains at risk - We will provide further updates accordingly.
Thank you for your patience and understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
266 incident updates
Friday 19th September 2025
10:04 am
Important: Current outage affecting DL7 0**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update 6 hours.
10:26 am
Urgent Planned Maintenance: 19-09-25 in the DL7 0** area.
We need to perform some urgent essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband service may be affected intermittently during this period. We apologise for any inconvenience this may cause.
Reason for maintenance: Equipment Configuration Changes
6:01 pm
Urgent Planned Maintenance: 19-09-25 in the DL7 0** area.
We need to perform some urgent essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband service may be affected intermittently during this period. We apologise for any inconvenience this may cause.
Reason for maintenance: Equipment Configuration Changes
11:55 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding
Saturday 20th September 2025
5:11 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding
11:12 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to liaise with the local council. As soon as we can arrange an urgent visit with them, we will advise of updated resolution times.
We appreciate your patience and thank you for your understanding.
5:12 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. Unfortunately, in order to complete the work, we need to liaise with the local council. As soon as we can arrange an urgent visit with them, we will advise of updated resolution times.
We appreciate your patience and thank you for your understanding.
Sunday 21st September 2025
1:13 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
6:41 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
12:43 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
6:47 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Monday 22nd September 2025
12:29 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
6:25 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:30 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
4:30 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:45 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Tuesday 23rd September 2025
4:28 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
9:33 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
2:42 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:47 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Wednesday 24th September 2025
1:39 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:31 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
12:28 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:30 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:19 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Thursday 25th September 2025
4:47 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:40 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
4:48 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:31 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Friday 26th September 2025
4:19 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:21 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
4:28 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:05 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Saturday 27th September 2025
3:56 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
9:00 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
2:05 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
8:58 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Sunday 28th September 2025
2:46 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:55 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
12:58 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:54 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:55 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Monday 29th September 2025
5:20 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:12 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:11 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:24 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Tuesday 30th September 2025
5:28 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:27 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:34 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Wednesday 1st October 2025
12:01 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
6:04 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
12:21 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
6:00 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:59 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Thursday 2nd October 2025
5:54 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:00 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
4:51 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:09 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Friday 3rd October 2025
3:03 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:41 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
12:56 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
6:17 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:44 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Saturday 4th October 2025
5:06 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
1:08 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:18 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Sunday 5th October 2025
1:10 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:08 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
12:54 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
6:40 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Monday 6th October 2025
12:32 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
6:44 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:52 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:22 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:46 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Tuesday 7th October 2025
5:41 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:42 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
4:01 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:36 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Wednesday 8th October 2025
5:13 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:22 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
3:25 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
9:16 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Thursday 9th October 2025
4:17 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
9:26 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
2:35 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
8:36 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Friday 10th October 2025
2:33 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:30 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
1:25 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:21 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Saturday 11th October 2025
1:27 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:16 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
12:17 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
6:04 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Sunday 12th October 2025
12:09 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
6:15 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:17 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
4:18 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:25 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Monday 13th October 2025
4:10 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:45 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding
4:36 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding
9:50 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Tuesday 14th October 2025
3:22 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
9:10 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
3:11 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
9:02 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Wednesday 15th October 2025
2:06 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:43 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
12:57 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
6:58 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Thursday 16th October 2025
12:01 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:02 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:54 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
3:55 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:06 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Friday 17th October 2025
4:01 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
9:54 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
3:01 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
8:02 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Saturday 18th October 2025
2:30 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
8:29 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
1:41 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:17 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Sunday 19th October 2025
12:25 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:30 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:27 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:33 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:34 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Monday 20th October 2025
3:46 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
9:03 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
2:05 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
8:09 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Tuesday 21st October 2025
1:29 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:22 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
12:23 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
6:43 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Wednesday 22nd October 2025
12:52 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
6:30 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:35 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:28 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:44 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Thursday 23rd October 2025
5:49 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:52 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
4:52 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
9:54 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Friday 24th October 2025
2:57 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:59 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
1:59 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:13 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Saturday 25th October 2025
12:14 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:28 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:29 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:31 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:30 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Sunday 26th October 2025
5:31 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:26 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:01 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:15 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Monday 27th October 2025
5:14 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:27 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
3:28 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:21 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Tuesday 28th October 2025
4:08 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
9:29 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
2:36 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:38 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Wednesday 29th October 2025
1:18 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:12 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
12:14 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:20 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:06 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Thursday 30th October 2025
4:35 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:13 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
3:54 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
9:45 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Friday 31st October 2025
3:36 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
9:48 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
3:24 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
9:19 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Saturday 1st November 2025
4:10 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
9:11 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
2:12 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
8:04 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Sunday 2nd November 2025
1:31 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:00 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
12:04 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:27 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:01 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Monday 3rd November 2025
4:37 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:35 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
4:33 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:07 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Tuesday 4th November 2025
5:32 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:58 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:39 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Wednesday 5th November 2025
12:10 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:45 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
12:04 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:56 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Thursday 6th November 2025
12:20 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
6:32 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:33 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
3:19 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
8:11 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Friday 7th November 2025
1:42 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:17 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
12:00 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:05 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:05 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Saturday 8th November 2025
4:58 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:27 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
4:36 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:07 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Sunday 9th November 2025
4:59 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:04 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:11 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:08 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Monday 10th November 2025
4:59 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:03 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
2:53 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:53 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Tuesday 11th November 2025
2:03 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:08 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
12:14 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
5:20 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
11:41 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Wednesday 12th November 2025
5:45 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:40 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
3:34 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
9:45 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Thursday 13th November 2025
3:44 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
8:44 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
1:59 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:52 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Friday 14th November 2025
2:17 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:17 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:53 am
Update: Unforeseen Delay to Completion of Works
Our engineers have identified the cause of the issue, however, we are currently awaiting an updated ETA from our third party suppliers on the required resolution.
As a result, we need to reschedule the completion of this work. We will provide a further update with an estimated resolution time as soon as this information becomes available.
We apologise for any inconvenience caused.
3:59 pm
Update: Unforeseen Delay to Completion of Works
Our engineers have identified the cause of the issue, however, we are currently awaiting an updated ETA from our third party suppliers on the required resolution.
As a result, we need to reschedule the completion of this work. We will provide a further update with an estimated resolution time as soon as this information becomes available.
We apologise for any inconvenience caused.
Saturday 15th November 2025
12:00 am
Update: Unforeseen Delay to Completion of Works
Our engineers have identified the cause of the issue, however, we are currently awaiting an updated ETA from our third party suppliers on the required resolution.
As a result, we need to reschedule the completion of this work. We will provide a further update with an estimated resolution time as soon as this information becomes available.
We apologise for any inconvenience caused.
6:18 am
Update: Unforeseen Delay to Completion of Works
Our engineers have identified the cause of the issue, however, we are currently awaiting an updated ETA from our third party suppliers on the required resolution.
As a result, we need to reschedule the completion of this work. We will provide a further update with an estimated resolution time as soon as this information becomes available.
We apologise for any inconvenience caused.
12:10 pm
Update: Unforeseen Delay to Completion of Works
Our engineers have identified the cause of the issue, however, we are currently awaiting an updated ETA from our third party suppliers on the required resolution.
As a result, we need to reschedule the completion of this work. We will provide a further update with an estimated resolution time as soon as this information becomes available.
We apologise for any inconvenience caused.
6:04 pm
Update: Unforeseen Delay to Completion of Works
Our engineers have identified the cause of the issue, however, we are currently awaiting an updated ETA from our third party suppliers on the required resolution.
As a result, we need to reschedule the completion of this work. We will provide a further update with an estimated resolution time as soon as this information becomes available.
We apologise for any inconvenience caused.
Sunday 16th November 2025
12:08 am
Update: Unforeseen Delay to Completion of Works
Our engineers have identified the cause of the issue, however, we are currently awaiting an updated ETA from our third party suppliers on the required resolution.
As a result, we need to reschedule the completion of this work. We will provide a further update with an estimated resolution time as soon as this information becomes available.
We apologise for any inconvenience caused.
5:59 am
Update: Unforeseen Delay to Completion of Works
Our engineers have identified the cause of the issue, however, we are currently awaiting an updated ETA from our third party suppliers on the required resolution.
As a result, we need to reschedule the completion of this work. We will provide a further update with an estimated resolution time as soon as this information becomes available.
We apologise for any inconvenience caused.
12:13 pm
Update: Unforeseen Delay to Completion of Works
Our engineers have identified the cause of the issue, however, we are currently awaiting an updated ETA from our third party suppliers on the required resolution.
As a result, we need to reschedule the completion of this work. We will provide a further update with an estimated resolution time as soon as this information becomes available.
We apologise for any inconvenience caused.
5:46 pm
Update: Unforeseen Delay to Completion of Works
Our engineers have identified the cause of the issue, however, we are currently awaiting an updated ETA from our third party suppliers on the required resolution.
As a result, we need to reschedule the completion of this work. We will provide a further update with an estimated resolution time as soon as this information becomes available.
We apologise for any inconvenience caused.
11:48 pm
Update: Unforeseen Delay to Completion of Works
Our engineers have identified the cause of the issue, however, we are currently awaiting an updated ETA from our third party suppliers on the required resolution.
As a result, we need to reschedule the completion of this work. We will provide a further update with an estimated resolution time as soon as this information becomes available.
We apologise for any inconvenience caused.
Monday 17th November 2025
5:34 am
Update: Unforeseen Delay to Completion of Works
Our engineers have identified the cause of the issue, however, we are currently awaiting an updated ETA from our third party suppliers on the required resolution.
As a result, we need to reschedule the completion of this work. We will provide a further update with an estimated resolution time as soon as this information becomes available.
We apologise for any inconvenience caused.
10:45 am
Update: Unforeseen Delay to Completion of Works
Our engineers have identified the cause of the issue, however, we are currently awaiting an updated ETA from our third party suppliers on the required resolution.
As a result, we need to reschedule the completion of this work. We will provide a further update with an estimated resolution time as soon as this information becomes available.
We apologise for any inconvenience caused.
3:48 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
9:56 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Tuesday 18th November 2025
4:10 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
8:56 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
1:51 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:35 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Wednesday 19th November 2025
1:19 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:18 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
1:10 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
7:21 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Thursday 20th November 2025
12:28 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
4:49 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
10:19 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
3:12 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
8:30 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
3 incident updates
Thursday 20th November 2025
10:50 am
Important: Current outage affecting YO21 3**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update in 6 hours
3:10 pm
UPDATE: The reported issue in YO21 3** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, your service remains at risk due to adverse weather conditions predicted until 9pm this evening - We will provide further updates accordingly
If you are still offline, please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
9:18 pm
UPDATE: The reported issue in YO21 3** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, your service remains at risk due to adverse weather conditions predicted until Friday, midday - We will provide further updates accordingly
If you are still offline, please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
3 incident updates
Thursday 20th November 2025
8:34 am
Important: Current outage affecting YO21 3**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next 6 hours
11:26 am
UPDATE: The reported issue in YO21 3** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, your service remains at risk due to adverse weather conditions predicted until 9pm this evening - We will provide further updates accordingly
If you are still offline, please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
9:32 pm
UPDATE: The reported issue in YO21 3** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, your service remains at risk due to adverse weather conditions predicted until Friday, midday - We will provide further updates accordingly
If you are still offline, please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
7 incident updates
Wednesday 19th November 2025
3:24 pm
Important: Current outage affecting YO21 area
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update 6 hours.
9:27 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding
Thursday 20th November 2025
2:08 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding
7:25 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
12:29 pm
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
3:34 pm
UPDATE: The reported issue in YO21 2** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, your service remains at risk due to adverse weather conditions predicted until 9pm this evening - We will provide further updates accordingly
If you are still offline, please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
9:35 pm
UPDATE: The reported issue in YO21 2** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, your service remains at risk due to adverse weather conditions predicted until Friday, midday - We will provide further updates accordingly
If you are still offline, please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
4 incident updates
Thursday 20th November 2025
9:43 am
Important: Current outage affecting YO18 8**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update in 6 hours.
10:08 am
UPDATE: The reported issue in YO18 8** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, your service remains at risk due to adverse weather conditions predicted until 9pm this evening - We will provide further updates accordingly
If you are still offline, please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
4:02 pm
UPDATE: The reported issue in YO18 8** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, your service remains at risk due to adverse weather conditions predicted until 9pm this evening - We will provide further updates accordingly
If you are still offline, please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
9:58 pm
UPDATE: The reported issue in YO18 8** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, your service remains at risk due to adverse weather conditions predicted until Friday, midday - We will provide further updates accordingly
If you are still offline, please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
4 incident updates
Thursday 20th November 2025
9:49 am
Important: Current outage affecting YO18 8**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update Within the next 6 hours.
10:39 am
UPDATE: The reported issue in YO18 8** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, your service remains at risk due to adverse weather conditions predicted until 9pm this evening - We will provide further updates accordingly
If you are still offline, please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
4:12 pm
UPDATE: The reported issue in YO18 8** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, your service remains at risk due to adverse weather conditions predicted until 9pm this evening - We will provide further updates accordingly
If you are still offline, please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
10:07 pm
UPDATE: The reported issue in YO18 8** has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, your service remains at risk due to adverse weather conditions predicted until 9pm this evening - We will provide further updates accordingly
If you are still offline, please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
Major Outage
Investigating
Identified
Monitoring
Resolved
3 incident updates
Thursday 20th November 2025
3:33 pm
Important: Current outage affecting the YO21 area.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next 6 hours.
4:09 pm
UPDATE: The reported issue in the YO21 area has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, your service remains at risk due to adverse weather conditions predicted until 9pm this evening - We will provide further updates accordingly
If you are still offline, please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
10:11 pm
UPDATE: The reported issue in the YO21 area has now been fixed but remains at risk due to adverse weather conditions
We are pleased to confirm that your service should now be restored. However, your service remains at risk due to adverse weather conditions predicted until Friday, midday - We will provide further updates accordingly
If you are still offline, please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
Major Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Thursday 20th November 2025
5:21 pm
Important: Current outage affecting TS13 4** and TS13 5**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within 6 hours.
5:32 pm
Important: Outage due to Third-Party Power Works
Services are currently offline due to a unplanned power cut confirmed by Northern Power Grid
Please note: our infrastructure is not affected. However, customers in the affected area may experience service interruptions until Planned power outage is resolved.
Partial Outage
Investigating
Identified
Monitoring
Resolved
1 incident update
Thursday 20th November 2025
5:20 pm
Important: Current outage affecting TS13**
Update: 3rd party outage
Our engineers have identified the cause of the issue is the result of a Northern Power Grid power cut. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
We apologise for any inconvenience caused.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
3 incident updates
Thursday 20th November 2025
1:25 pm
Important: Current outage affecting the YO21 area.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next 6 hours.
1:45 pm
Update: 3rd party outage
Our engineers have identified the cause of the issue is the result of an unplanned power cut by Northern Power Grid.
We apologise for any inconvenience caused.
7:38 pm
Update: Unforeseen delay for restoration of services
3rd party outage
Our engineers have identified the cause of the issue is the result of an unplanned power cut by Northern Power Grid.
We apologise for any inconvenience caused.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
3 incident updates
Thursday 20th November 2025
3:01 pm
Important: Current outage affecting the YO21 2** area.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next 6 hours.
3:13 pm
Update: 3rd party outage
Our engineers have identified the cause of the issue is the result of an unplanned power cut by Northern Power Grid.
We apologise for any inconvenience caused.
4:11 pm
RESOLVED: The reported issue in the YO21 2** area has now been fixed
We are pleased to confirm that your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
2 incident updates
Thursday 20th November 2025
9:01 pm
Important: Current outage affecting YO21 2**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update in the next 6 hours.
10:54 pm
RESOLVED: The reported issue in YO21 2** has now been fixed
We are pleased to confirm that your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
2 incident updates
Thursday 20th November 2025
8:44 pm
Important: Current outage affecting HG3 3**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update in 6 hours.
11:06 pm
RESOLVED: The reported issue in HG3 3** has now been fixed
We are pleased to confirm that your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.