Service Status

North Yorkshire network service status

If your issue is not listed below, please call our support team on 0333 880 4141.

Partial Outage

Last update: Saturday 3rd June 2023 at 07:32

Investigating
Identified
Monitoring
Resolved

Created at 00:39 on Saturday 3rd June 2023

We are investigating an network incident affecting Allerthorpe Country Park, St Andrews Tree
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.

Updated at 07:32 on Saturday 3rd June 2023

We are in the process of dispatching an engineer to the site. We will provide further updates shortly.

Partial Outage

Last update: Friday 2nd June 2023 at 19:18

Investigating
Identified
Monitoring
Resolved

Created at 10:13 on Thursday 1st June 2023

We are investigating an network incident affecting YO21.
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.

Updated at 19:18 on Friday 2nd June 2023

Great news! The services at YO21 postcodes are now back online.
If your broadband is still down, then please contact the support team on either 0333 880 4141 or helpdesk@voneus.com. Thank you.

Partial Outage

Last update: Thursday 25th May 2023 at 14:55

Investigating
Identified
Monitoring
Resolved

Created at 01:12 on Friday 19th May 2023

We are investigating a network incident which is partially affecting YO62

Our team is currently working to restore the service. We apologise for any inconvenience.

We will provide further updates shortly.

Updated at 14:55 on Thursday 25th May 2023

An engineer will be attending at the root cause of the outage tomorrow afternoon 26.05.2023. We will provide further updates as soon as we have them. We apologise for the inconvenience caused.