North Yorkshire network service status
If your issue is not listed, please call our support team on 0333 880 4141
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Wednesday 14th January 2026
8:37 am
Important: Current outage affecting YO17 6**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within 6 hours.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within 6 hours.
8:50 am
Urgent Planned Maintenance: 15-01-2026 in YO17 6**
00:00 - 06:00
We need to perform some urgent essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period. We apologise for any inconvenience this may cause.
Reason for maintenance: Equipment Configuration Changes
00:00 - 06:00
We need to perform some urgent essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period. We apologise for any inconvenience this may cause.
Reason for maintenance: Equipment Configuration Changes
Major Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Wednesday 14th January 2026
11:27 am
Important: Current outage affecting YO21 2**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update in the next 6 hours.
1:52 pm
RESOLVED: The reported issue in YO21 2** has now been fixed
We are pleased to confirm that your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
Scheduled Maintenance
Friday 30th January 2026 at 10:00 to Friday 30th January 2026 at 14:00
Planned Maintenance: 30th of Jan in the area of YO7
Between the times of 10:00 and 14:00
We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period.
We apologise for any inconvenience this may cause.
Reason for maintenance: Electrical Upgrades
Between the times of 10:00 and 14:00
We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period.
We apologise for any inconvenience this may cause.
Reason for maintenance: Electrical Upgrades
Scheduled Maintenance
Monday 2nd February 2026 at 09:00 to Monday 2nd February 2026 at 17:00
Planned Maintenance: 02 February 2026
Area: YO18 8
9am to 5pm
We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period.
We apologise for any inconvenience this may cause.
Reason for maintenance: Electrical Upgrades
Area: YO18 8
9am to 5pm
We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period.
We apologise for any inconvenience this may cause.
Reason for maintenance: Electrical Upgrades
Scheduled Maintenance
Monday 12th January 2026 at 09:00 to Monday 12th January 2026 at 17:00
"Planned Maintenance: 12th January 2026 between 09:00 and 17:00 affecting the North Yorkshire region.
We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period.
We apologise for any inconvenience this may cause.
Reason for maintenance: Third Party Electrical Works
We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period.
We apologise for any inconvenience this may cause.
Reason for maintenance: Third Party Electrical Works
Scheduled Maintenance
Thursday 22nd January 2026 at 23:00 to Friday 23rd January 2026 at 06:00
Planned Maintenance: 22nd January 2026 between 23:00 and 06:00, affecting the North Yorkshire region.
We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be affected intermittently for the duration of this period.
We apologise for any inconvenience this may cause.
Reason for maintenance: Backhaul Upgrade
We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be affected intermittently for the duration of this period.
We apologise for any inconvenience this may cause.
Reason for maintenance: Backhaul Upgrade
Scheduled Maintenance
Thursday 15th January 2026 at 00:00 to Thursday 15th January 2026 at 06:00
Urgent Planned Maintenance: 15-01-2026 in YO17 6**
00:00 - 06:00
We need to perform some urgent essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period. We apologise for any inconvenience this may cause.
Reason for maintenance: Equipment Configuration Changes
00:00 - 06:00
We need to perform some urgent essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period. We apologise for any inconvenience this may cause.
Reason for maintenance: Equipment Configuration Changes