Back

Pembrokeshire network service status

If your issue is not listed, please call our support team on 0333 880 4141

Partial Outage

Investigating

Identified

Monitoring

Resolved

19 incident updates

Thursday 8th May 2025

2:44 pm

Important: Current outage affecting SA33 6xx

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update in 4 to 6 hours.

8:01 pm

Update: Unforeseen delay for restoration of services

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

Friday 9th May 2025

10:57 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to an issue with the availability of the parts they require. We will provide a further update on expected resolution times as soon as we have more information.

Monday 12th May 2025

8:51 am

We are aware of an outage affecting your area. Our engineers are currently on route to investigate the issue further. More information will be provided as soon as it becomes available.

We apologise for any inconvenience caused.

Wednesday 11th June 2025

3:45 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, we're currently unable to access the site to complete the work. We are working to resolve this issue as soon as possible. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

Thursday 12th June 2025

2:00 am

8:30 am

2:34 pm

7:47 pm

Friday 13th June 2025

1:38 am

7:46 am

2:41 pm

8:15 pm

Saturday 14th June 2025

2:30 am

9:19 am

2:55 pm

9:05 pm

Sunday 15th June 2025

3:06 am

9:04 am

Degraded Performance

Investigating

Identified

Monitoring

Resolved

18 incident updates

Saturday 7th June 2025

4:00 am

Important: Current outage affecting SA66 7xx

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update in 4 to 6 hours.

Tuesday 10th June 2025

8:26 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We will provide a further update on expected resolution times as soon as we have more information.

Wednesday 11th June 2025

3:04 pm

Thursday 12th June 2025

12:44 am

Update:Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your patience and understanding.

8:23 am

1:55 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your patience and understanding.

6:10 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your patience and understanding

Friday 13th June 2025

12:31 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your patience and understanding

6:48 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your patience and understanding

12:46 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your patience and understanding

5:59 pm