Service Status

Wednesday 12th February 2025

1:50 pm

We've detected an issue that may be affecting your internet service in the SA67 area. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update within the next 24 to 48 hours.

Thursday 13th February 2025

4:21 pm

Repairs have been made, and our team is conducting thorough tests to ensure everything is functioning as it should. We'll confirm once services are fully restored. We aim to complete the testing and verification process within the next 24 hours.

Friday 28th February 2025

3:20 pm

Our engineers have found the cause of the issue, and our now working on repairs. We're doing everything we can to restore your service as quickly as possible. We'll provide more information soon. Expect our next update in 24 to 48 hours.

Wednesday 5th March 2025

8:09 am

We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected in the next 24 - 48 hours.

Monday 10th March 2025

10:28 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to an issue with the availability of the parts they require. We will provide a further update on expected resolution times as soon as we have more information.

Pembrokeshire network service status