Pembrokeshire network service status

If your issue is not listed, please call our support team on 0333 880 4141

Degraded Performance
Investigating
Identified
Monitoring
Resolved

395 incident updates

Saturday 7th June 2025
4:00 am
Important: Current outage affecting SA66 7xx

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update in 4 to 6 hours.

12:52 pm
Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your patience and understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved

10 incident updates

Thursday 11th September 2025
4:49 am
Important: Current outage affecting SA38 9**

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update in the next 6 hours.

Sunday 14th September 2025
12:17 pm
Planned Maintenance: 16-09-2025 in SA38 9**
00:00 - 01:00

We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period.
We apologise for any inconvenience this may cause.

Reason for maintenance: Equipment Configuration Changes
Scheduled Maintenance

Monday 22nd September 2025 at 09:00 to Monday 22nd September 2025 at 15:01

Planned Maintenance: 22-09-2025 Llanfrynach Area 10:00 - 16:00
We need to perform some urgent essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband service may be affected intermitently during this period. We apologise for any inconvenience this may cause.
Reason for maintenance: Equipment Upgrade