Pembrokeshire network service status
If your issue is not listed, please call our support team on 0333 880 4141
Partial Outage
Investigating
Identified
Monitoring
Resolved
5 incident updates
Wednesday 12th February 2025
1:50 pm
We've detected an issue that may be affecting your internet service in the SA67 area. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update within the next 24 to 48 hours.
Monday 10th March 2025
10:28 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to an issue with the availability of the parts they require. We will provide a further update on expected resolution times as soon as we have more information.
We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to an issue with the availability of the parts they require. We will provide a further update on expected resolution times as soon as we have more information.
Major Outage
Investigating
Identified
Monitoring
Resolved
4 incident updates
Saturday 15th March 2025
3:07 am
We've detected an issue that may be affecting your internet service in CARMARTHENSHIRE. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
12:23 pm
RESOLVED: The reported issue in Penygarn has now been fixed
We are pleased to confirm that your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
We are pleased to confirm that your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.