Powys network service status

If your issue is not listed below, email our support team by clicking here.

Degraded Performance

Last update: Jun 22, 2022 at 16:28:08

Investigating
Identified
Monitoring
Resolved

Created at 10:27:27 on Jun 22, 2022

We are aware of the current issues in Cray. Our engineers are currently investigating the issue and will update you shortly. We apologise for the inconvenience caused.

Updated at 16:28:08 on Jun 22, 2022

Great news! The service issue in Cray is now resolved. If your broadband is still down, then please contact the support team on either 0333 880 4141 or helpdesk@voneus.com. Thank you.

Partial Outage

Last update: Jun 23, 2022 at 13:24:25

Investigating
Identified
Monitoring
Resolved

Created at 12:58:47 on Jun 23, 2022

We're currently aware of the issue in Powys and are investigating the cause. We will provide further updates as we have them.

Updated at 13:24:25 on Jun 23, 2022

Following a thorough review, our engineers suspect the outage is being caused by a cable fault. The Site is now operational, We will monitor this situation.