Powys network service status
If your issue is not listed, please call our support team on 0333 880 4141
Partial Outage
Investigating
Identified
Monitoring
Resolved
6 incident updates
Thursday 2nd January 2025
4:12 am
We are investigating a network incident affecting LD3 7xx postal codes.
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.
Friday 17th January 2025
9:20 am
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected on Friday 24th January.
Partial Outage
Investigating
Identified
Monitoring
Resolved
1 incident update
Friday 24th January 2025
6:14 am
We are investigating a network incident affecting LD3 8xx postal codes.
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.
Partial Outage
Investigating
Identified
Monitoring
Resolved
8 incident updates
Tuesday 24th December 2024
2:24 pm
We've detected an issue that may be affecting your internet service in Powys (Including NP8). Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in 24 to 48 hours.
Friday 24th January 2025
12:21 pm
Some services have been restored, and our team continues to work on fully restoring all functionalities. Your patience is highly appreciated. We expect full restoration of services within the next 24 hours.
Partial Outage
Investigating
Identified
Monitoring
Resolved
5 incident updates
Monday 13th January 2025
3:06 pm
We've detected an issue that may be affecting your internet service in LD4 4**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in 24 to 48 hours.
Wednesday 22nd January 2025
7:16 am
The issue affecting your broadband service has been fully resolved. Your connection should now be back to normal. We appreciate your patience and understanding while we worked to fix the issue. Should you still have an issue please call us on 0333 880 4141 or email helpdesk@voneus.com
Scheduled Maintenance
Tuesday 28th January 2025 at 08:59 to Tuesday 28th January 2025 at 16:59
We will be performing scheduled maintenance affecting the NP4 region on 28th January 2024 between 09:00 and 17:00. During this time, users can expect an intermittent full outage.
Scheduled Maintenance
Tuesday 28th January 2025 at 09:00 to Tuesday 28th January 2025 at 11:00
We will be performing scheduled maintenance affecting NP8 1**
on Tuesday 28th January from 9am to 11am.
During this time, users can expect a full outage.
on Tuesday 28th January from 9am to 11am.
During this time, users can expect a full outage.