Powys network service status
If your issue is not listed, please call our support team on 0333 880 4141
Degraded Performance
Investigating
Identified
Monitoring
Resolved
1 incident update
Tuesday 3rd June 2025
3:38 pm
Important: Current outage affecting LD3 9**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update 24-48 hours.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update 24-48 hours.
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Tuesday 10th June 2025
11:23 am
Important: Current outage affecting LD3 ***
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update in the next 24 to 48 hours.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update in the next 24 to 48 hours.
3:53 pm
UPDATE: We're sorry but we need to reschedule
Unfortunately, despite our engineers working hard to try to resolve the issue affecting your service, we need to reschedule completion of the works.
We apologise for any inconvenience this may cause.
We will provide an update with further information and the rescheduled date and time as soon as possible.
Unfortunately, despite our engineers working hard to try to resolve the issue affecting your service, we need to reschedule completion of the works.
We apologise for any inconvenience this may cause.
We will provide an update with further information and the rescheduled date and time as soon as possible.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
2 incident updates
Tuesday 10th June 2025
4:20 pm
Important: Current outage affecting SY7 8**.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within 24 hours..
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within 24 hours..
11:19 pm
RESOLVED: The reported issue in SY7 8** has now been fixed
We are pleased to confirm that your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
We are pleased to confirm that your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.