Powys network service status
If your issue is not listed, please call our support team on 0333 880 4141
Degraded Performance
Investigating
Identified
Monitoring
Resolved
1 incident update
Tuesday 27th January 2026
12:54 am
Important: Current outage affecting YO11 3**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next 6 hours.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next 6 hours.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
2 incident updates
Tuesday 27th January 2026
12:29 am
Important: Current outage affecting the area of LD3
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update in the next 6 hours
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update in the next 6 hours
12:52 am
Update: 3rd Party Outage
Our engineers have identified that the cause of the issue is a power cut by National Grid
The expected resolution time is 2:00 AM
We appreciate your patience and will provide further updates as soon as we can.
We apologise for any inconvenience caused.
Our engineers have identified that the cause of the issue is a power cut by National Grid
The expected resolution time is 2:00 AM
We appreciate your patience and will provide further updates as soon as we can.
We apologise for any inconvenience caused.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
1 incident update
Tuesday 27th January 2026
12:54 am
Important: Current outage affecting YO11 3**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next 6 hours.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next 6 hours.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
3 incident updates
Monday 26th January 2026
1:29 pm
Important: Current outage affecting SY15 6**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update in 6 hours.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update in 6 hours.
Tuesday 27th January 2026
1:24 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.
Thank you for your patience and understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
17 incident updates
Friday 23rd January 2026
5:52 pm
Important: Current outage affecting the LD3 area.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update in 24 hours
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update in 24 hours
Tuesday 27th January 2026
3:39 am
Update: Unforeseen delay to completion of works
We're sorry it's taking longer than we expected to restore your service. Unfortunately, to complete the work, we need to liaise with Openreach. As soon as we can arrange an urgent visit with them, we will advise of updated resolution times.
We appreciate your patience and thank you for your understanding.
We're sorry it's taking longer than we expected to restore your service. Unfortunately, to complete the work, we need to liaise with Openreach. As soon as we can arrange an urgent visit with them, we will advise of updated resolution times.
We appreciate your patience and thank you for your understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
3 incident updates
Sunday 25th January 2026
6:02 pm
Important: Current outage affecting NP8 1 and LD3
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next few hours.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next few hours.
8:50 pm
RESOLVED: The reported issue in NP8 1** and LD3 7** has now been fixed
We are pleased to confirm that your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
We are pleased to confirm that your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
2 incident updates
Monday 26th January 2026
12:48 pm
Important: Current outage affecting SY7 area
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update 6 hours.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update 6 hours.
3:32 pm
RESOLVED: The reported issue in SY7 area has now been fixed
We are pleased to confirm that your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.
We are pleased to confirm that your service should now be fully restored. Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.
Thank you for your patience and understanding.