Powys network service status

If your issue is not listed, please call our support team on 0333 880 4141

Partial Outage
Investigating
Identified
Monitoring
Resolved

6 incident updates

Thursday 2nd January 2025
4:12 am
We are investigating a network incident affecting LD3 7xx postal codes.
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.
Friday 17th January 2025
9:20 am
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected on Friday 24th January.
Partial Outage
Investigating
Identified
Monitoring
Resolved

7 incident updates

Tuesday 24th December 2024
2:24 pm
We've detected an issue that may be affecting your internet service in Powys (Including NP8). Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in 24 to 48 hours.
Friday 17th January 2025
9:31 am
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected on Friday 24th January.
Partial Outage
Investigating
Identified
Monitoring
Resolved

4 incident updates

Monday 13th January 2025
3:06 pm
We've detected an issue that may be affecting your internet service in LD4 4**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in 24 to 48 hours.
Monday 20th January 2025
11:06 am
We've requested engineers to be sent to your area to help pinpoint the problem. We'll keep you updated once a visit has been arranged. Expect our next update on Wednesday 22nd January .
Scheduled Maintenance

Tuesday 28th January 2025 at 08:59 to Tuesday 28th January 2025 at 16:59

We will be performing scheduled maintenance affecting the NP4 region on 28th January 2024 between 09:00 and 17:00. During this time, users can expect an intermittent full outage.