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Partial Outage
Last update: Friday 26th July 2024 at 10:18
Investigating
Identified
Monitoring
Resolved
Created at 09:52 on Thursday 25th July 2024
We are currently experiencing network degraded performance affecting BA5 3**
Our team is currently working to restore normal performance levels. We apologise for any inconvenience.
Updated at 10:18 on Friday 26th July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 14:54 on Thursday 25th July 2024
Our Network Engineers are aware of the issue and are currently investigating the cause. We appreciate your patience as we work to resolve this. We aim to provide an update within the next 2 hours.
Degraded Performance
Last update: Saturday 27th July 2024 at 08:23
Investigating
Identified
Monitoring
Resolved
Created at 11:25 on Monday 15th July 2024
We are currently experiencing network degraded performance affecting Tellisford in the BA2 area. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.
Updated at 08:23 on Saturday 27th July 2024
This will require further engineering works, this is currently in the planning stages with the scheduling team.
We will continue to keep you updated.
Updated at 16:58 on Friday 26th July 2024
This is currently with our scheduling team who are working to arrange access at the location of the fault. We apologise for any inconvenience and thank you for your patience as we coordinate this.
We will continue to keep you updated on any new progress.
Updated at 10:13 on Friday 26th July 2024
This will require further engineering works, this is currently in the planning stages with the scheduling team.
We will continue to keep you updated.
Updated at 08:17 on Friday 26th July 2024
This is currently with our scheduling team who are working to arrange access at the location of the fault. We apologise for any inconvenience and thank you for your patience as we coordinate this.
We will continue to keep you updated on any new progress.
Updated at 15:08 on Thursday 25th July 2024
This is currently with our scheduling team who are working to arrange access at the location of the fault.
We will continue to keep you updated on any new progress.
Updated at 08:18 on Thursday 25th July 2024
This will require further engineering works, this is currently in the planning stages with the scheduling team as we work to arrange the necessary resources.
Updated at 14:29 on Wednesday 24th July 2024
This will require further engineering works, this is currently in the planning stages with the scheduling team.
We will continue to keep you updated.
Updated at 08:39 on Wednesday 24th July 2024
Repairs have been made, and our team is conducting thorough tests to ensure everything is functioning as it should. We'll confirm once services are fully restored to normal.
Updated at 14:59 on Tuesday 23rd July 2024
Our Field Engineers are on site, investigating the fault to determine the root cause. We'll keep you updated as soon as we have more information. We expect to have more details within the next 2 hours
Updated at 12:07 on Tuesday 23rd July 2024
We are in the process of dispatching an engineer to the site. We will provide further updates shortly.
Updated at 12:48 on Monday 22nd July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 08:16 on Friday 19th July 2024
This is currently with our scheduling team who are working to arrange access at the location of the fault.
We will continue to keep you updated on any new progress.
Updated at 11:36 on Thursday 18th July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 08:17 on Thursday 18th July 2024
This is currently with our scheduling team who are working to arrange access at the location of the fault.
We will continue to keep you updated on any new progress.
Updated at 08:16 on Thursday 18th July 2024
This is currently with our scheduling team who are working to arrange access at the location of the fault.
We will continue to keep you updated on any new progress.
Updated at 08:57 on Wednesday 17th July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 08:33 on Wednesday 17th July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 20:25 on Tuesday 16th July 2024
This is currently with our scheduling team who are working to arrange access at the location of the fault.
We will continue to keep you updated on any new progress.
Updated at 12:33 on Tuesday 16th July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 10:23 on Tuesday 16th July 2024
This is currently with our scheduling team, who are working on the allocation of an engineer.
We will continue to keep you updated.
Updated at 08:32 on Tuesday 16th July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 15:17 on Monday 15th July 2024
Our Network Engineers are aware of the issue and are currently investigating the cause. We appreciate your patience as we work to resolve this.