Somerset network service status

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Partial Outage
Investigating
Identified
Monitoring
Resolved

75 incident updates

Wednesday 2nd July 2025
1:54 pm
Important: Current outage affecting BA11 XXX causing degraded performance.

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to to fully restore service. We'll share more details once we have further information.

Expect slow or intermittent service until the issue has been fully resolved.

We appreciate your patience and understanding

6:09 pm
Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your patience and understanding.