Somerset network service status

If your issue is not listed, please call our support team on 0333 880 4141

Degraded Performance

Last update: Tuesday 28th May 2024 at 13:14

Investigating
Identified
Monitoring
Resolved

Created at 08:51 on Tuesday 21st May 2024

We are currently experiencing network degraded performance affecting Batcombe. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.

Updated at 13:14 on Tuesday 28th May 2024

Due to the nature of this fault, this will require further extensive engineering works, we do apologise for the length of time you have been experiencing issues with your service. We will continue to keep you updated.
Partial Outage

Last update: Wednesday 29th May 2024 at 21:21

Investigating
Identified
Monitoring
Resolved

Created at 19:10 on Tuesday 28th May 2024

Our Network Engineers are aware of the issue impacting the BA11 6xx area, and are currently working to resolve the fault. We appreciate your patience and we will provide further updates accordingly.

Updated at 21:21 on Wednesday 29th May 2024

Our Network Engineers are still currently working to resolve the issue. Thank you for your understanding and continued patience.
Scheduled Maintenance

Thursday 13th June 2024 at 22:00 to Friday 14th June 2024 at 06:00

Our supplier will be performing scheduled maintenance affecting the BA11 area on 13-06-24 from 22:00 until 14-06-2024 06:00. During this time, users can expect full outage.