Somerset network service status
If your issue is not listed below, please call our support team on 0333 880 4141.
Partial Outage
Last update: Sunday 10th December 2023 at 12:03
Investigating
Identified
Monitoring
Resolved
We are investigating a network incident affecting BA11 5XX
Our team is currently working to restore the service. We apologise for any inconvenience. We will provide further updates shortly.
Our team is currently working to restore the service. We apologise for any inconvenience. We will provide further updates shortly.
We apologise for the delay in the restoration of service, however we are working to have this resolved. Further updates to follow accordingly.
Major Outage
Last update: Saturday 9th December 2023 at 15:45
Investigating
Identified
Monitoring
Resolved
We are investigating a network incident affecting BA5 xxx
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.
Great news! The services at BA5 xxx are now back online.
If your broadband is still down, then please contact the support team on either 0333 880 4141 or helpdesk@voneus.com. Thank you.
If your broadband is still down, then please contact the support team on either 0333 880 4141 or helpdesk@voneus.com. Thank you.
Scheduled Maintenance
We will be performing scheduled maintenance affecting the Trudoxhill and Wanstrow regions on 13th December between 09:00 and 17:00. During this time, users can expect intermittent service.