Swansea network service status

We are currently experiencing network degraded performance affecting the SA19 area. We're doing everything we can to restore your service as quickly as possible. We'll provide more information soon. Expect our next update by the 7th of March 2025.

Update: Unforeseen delay to completion of works


We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Expect our next update on Monday 31st March.

Thank you for your understanding.

We've detected an issue that may be affecting your internet service in SA5 7**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in the next few hours.

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. Unfortunately, we're currently unable to access the site to complete the work. We are working to resolve this issue as soon as possible. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.