Staffordshire network service status

If your issue is not listed, please call our support team on 0333 880 4141

Degraded Performance
Investigating
Identified
Monitoring
Resolved

167 incident updates

Thursday 7th August 2025
1:26 pm
Important: Current outage affecting ST18 9**

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update in the next 6 hours.

4:48 pm
Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your patience and understanding.
Scheduled Maintenance

Thursday 11th September 2025 at 11:00 to Thursday 11th September 2025 at 17:01

Planned Maintenance: 11 September 2025 - Coton Clanford
12:00 - 18:00

Third-party electrical maintenance is taking place, which will affect your broadband service during the time period stated above. Your broadband connection is likely to be unavailable for the duration of this period.

We apologise for any inconvenience this may cause and appreciate your understanding.

Reason for maintenance: Third-party electrical works