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Degraded Performance
Last update: Friday 26th July 2024 at 10:15
Investigating
Identified
Monitoring
Resolved
Created at 17:01 on Wednesday 19th June 2024
Our Network Engineers are aware of the issue affecting The Knowe and are currently investigating the cause. We appreciate your patience as we work to resolve this. We aim to provide an update within the next 24 hours.
Updated at 10:15 on Friday 26th July 2024
The networks team are still working at implementing the fix for this network. We will provide updates as soon as they become available.
Updated at 08:20 on Friday 26th July 2024
Our Network Engineers are still currently in the planning stages of arranging for this to be resolved. We apologise for any inconvenience caused and thank you for your patience as we work to resolve this.
We will continue to keep you updated on the progress of this.
Updated at 15:09 on Thursday 25th July 2024
Our Network Engineers are currently in the planning stages of arranging for this to be resolved.
We will continue to keep you updated on the progress of this.
Updated at 08:19 on Thursday 25th July 2024
The networks team are still working at implementing the fix for this network. We will provide updates as soon as they become available.
Updated at 16:14 on Wednesday 24th July 2024
The networks team are still working at implementing the fix for this network, we will continue to keep you updated.
Updated at 12:52 on Wednesday 24th July 2024
Our Network Engineers are currently in the planning stages of arranging for this to be resolved.
We will continue to keep you updated on the progress of this.
Updated at 12:23 on Tuesday 23rd July 2024
This is still being investigated by the seniors within the networks team, we will continue to keep you updated.
Updated at 08:32 on Tuesday 23rd July 2024
We are still in the process of working to resolve this. We apologise for the inconvenience caused and thank you for your patience as we work to coordinate this.
Updated at 14:53 on Monday 22nd July 2024
The networks team are still working at implementing the fix for this network, we will continue to keep you updated.
Updated at 08:51 on Monday 22nd July 2024
This is still being investigated by the seniors within the networks team, we will continue to keep you updated.
Updated at 14:37 on Sunday 21st July 2024
Our Network Engineers are currently in the planning stages of arranging for this to be resolved.
We will continue to keep you updated on the progress of this.
Updated at 14:06 on Saturday 20th July 2024
This is still being investigated by the seniors within the networks team, we will continue to keep you updated.
Updated at 12:48 on Friday 19th July 2024
The networks team are still working at implementing the fix for this network, we will continue to keep you updated.
Updated at 08:35 on Friday 19th July 2024
This is still being investigated by the seniors within the networks team, we will continue to keep you updated.
Updated at 08:51 on Thursday 18th July 2024
The networks team are still working at implementing the fix for this network, we will continue to keep you updated.
Updated at 08:38 on Thursday 18th July 2024
This is still being investigated by the seniors within the networks team, we will continue to keep you updated.
Updated at 20:40 on Wednesday 17th July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 08:26 on Wednesday 17th July 2024
This is still being investigated by the seniors within the networks team, we will continue to keep you updated.
Updated at 08:24 on Wednesday 17th July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 20:08 on Tuesday 16th July 2024
Our Network Engineers are currently in the planning stages of arranging for this to be resolved.
We will continue to keep you updated on the progress of this.
Updated at 12:22 on Tuesday 16th July 2024
The networks team are still working at implementing the fix for this network, we will continue to keep you updated.
Updated at 09:59 on Tuesday 16th July 2024
Our Network Engineers are currently in the planning stages of arranging for this to be resolved.
We will continue to keep you updated on the progress of this.
Updated at 08:11 on Tuesday 16th July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 11:14 on Monday 15th July 2024
This is still being investigated by the seniors within the networks team, we will continue to keep you updated.
Updated at 08:21 on Monday 15th July 2024
Our Network Engineers are currently in the planning stages of arranging for this to be resolved.
We will continue to keep you updated on the progress of this.
Updated at 11:47 on Friday 12th July 2024
This is still being investigated by the seniors within the networks team, we will continue to keep you updated.
Updated at 08:59 on Friday 12th July 2024
The networks team are still working at implementing the fix for this network, we will continue to keep you updated.
Updated at 16:55 on Thursday 11th July 2024
This is still being investigated by the seniors within the networks team, we will continue to keep you updated.
Updated at 11:48 on Thursday 11th July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 08:29 on Thursday 11th July 2024
Our Network Engineers are currently in the planning stages of arranging for this to be resolved.
We will continue to keep you updated on the progress of this.
Updated at 16:08 on Wednesday 10th July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 08:57 on Wednesday 10th July 2024
The networks team are still working at implementing the fix for this network, we will continue to keep you updated.
Updated at 08:17 on Tuesday 9th July 2024
This is still being investigated by the seniors within the networks team, we will continue to keep you updated.
Updated at 12:26 on Monday 8th July 2024
The senior network team, is currently in the process of arranging a solution for this incident.
We will continue to keep you updated.
Updated at 08:10 on Monday 8th July 2024
This is still being investigated by our network engineers, we will continue to keep you updated on the progress of this.
Updated at 15:07 on Friday 5th July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 12:03 on Friday 5th July 2024
Our Network Engineers are currently in the planning stages of arranging for this to be resolved.
We will continue to keep you updated on the progress of this.
Updated at 08:27 on Friday 5th July 2024
Our network engineers are working hard to resolve this fault, we will update you as soon as we have a time frame for when this fix will be implemented.
Updated at 11:44 on Thursday 4th July 2024
Our network engineers are still working to implement a fix to the service, We will keep you updated as soon as we have more information.
Updated at 08:15 on Thursday 4th July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 16:58 on Tuesday 2nd July 2024
The network engineers have identified the fault, but this will not be a quick fix, we will continue to keep you updated on the progress of this.
Updated at 08:20 on Tuesday 2nd July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 08:37 on Monday 1st July 2024
This has been escalated within the scheduling team, who are working hard to ensure this is resolved once an engineer has been assigned.
We will continue to keep you updated.
Updated at 14:37 on Friday 28th June 2024
We apologise for the time it has taken to resolve this issue. We are still working to deploy our Engineers as quickly as possible. We will keep you updated as soon as we have more information.
Updated at 09:56 on Friday 28th June 2024
We are working as quickly as we can to deploy our Engineers to investigate the fault and carry out initial assessments. We plan to provide an update on the issue as soon as we have a set date and time for the visit. We apologise for any inconvenience caused.
Updated at 11:28 on Thursday 27th June 2024
We are still in the process of deploying Field Engineers to investigate the fault on site. We plan to provide an update on the issue as soon as we have a presence on site to carry out initial checks. We apologise for any inconvenience caused.
Updated at 11:41 on Monday 24th June 2024
We are now in the process of deploying Field Engineers to investigate the fault on site. Identifying the issue is our priority, and we're working diligently to find a resolution. We plan to provide an update on the issue as soon as we have a presence on site to carry out initial checks.
Updated at 14:26 on Friday 21st June 2024
Our Engineers are still working hard to fix the fault. Identifying the issue is our priority, and we're working diligently to find a resolution. We will update this message as soon as we have more information.
Updated at 14:19 on Thursday 20th June 2024
Our Engineers are in the process of investigating the fault. Identifying the issue is our priority, and we're working diligently to find a resolution. We plan to provide an update on the diagnosis within the next 24 hours.
Partial Outage
Last update: Friday 26th July 2024 at 10:23
Investigating
Identified
Monitoring
Resolved
Created at 14:06 on Tuesday 23rd July 2024
We are currently experiencing network degraded performance affecting KA27. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.
Updated at 10:23 on Friday 26th July 2024
We are still in the process of investigating the network incident. We will provide further updates as soon as they become available.
Updated at 08:26 on Friday 26th July 2024
We are still in the process of investigating the network incident. We will provide further updates as soon as they become available. We apologise for any inconvenience caused.
Updated at 15:23 on Thursday 25th July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 08:38 on Thursday 25th July 2024
We are still in the process of investigating the network incident. We will provide further updates as soon as they become available.
Updated at 20:31 on Wednesday 24th July 2024
Our Engineers are still working hard to restore the service. Fixing the fault is our priority, and we're working diligently to resolve the issue as soon as possible. We will update this message as soon as we have more information.
Updated at 14:05 on Wednesday 24th July 2024
We are still investigating an incident. We will provide further updates shortly.
Partial Outage
Last update: Friday 26th July 2024 at 10:57
Investigating
Identified
Monitoring
Resolved
Created at 14:14 on Tuesday 23rd July 2024
We are currently experiencing network degraded performance affecting KA27 ***. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.
Updated at 10:57 on Friday 26th July 2024
We are still working to resolve the issue. We will provide further updates shortly.
Updated at 08:27 on Friday 26th July 2024
We are still in the process of investigating the network incident. We will provide further updates as soon as they become available. We apologise for any inconvenience caused.
Updated at 15:23 on Thursday 25th July 2024
We are still working to resolve the issue. We will provide further updates shortly.
Updated at 08:39 on Thursday 25th July 2024
We are still in the process of investigating the network incident. We will provide further updates as soon as they become available.
Updated at 20:32 on Wednesday 24th July 2024
We are still working to resolve the issue. We will provide further updates shortly.
Updated at 14:06 on Wednesday 24th July 2024
This is still with the scheduling team, who are working at dispatching an engineer to fix the root cause of this fault.
We will keep you updated on any new developments
Degraded Performance
Last update: Friday 26th July 2024 at 16:35
Investigating
Identified
Monitoring
Resolved
Created at 12:49 on Tuesday 23rd July 2024
We are currently experiencing network degraded performance affecting Kildonan. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.
Updated at 16:35 on Friday 26th July 2024
We are still in the process of investigating the network incident. We will provide further updates as soon as they become available. We apologise for any inconvenience caused.
Updated at 08:40 on Friday 26th July 2024
We are still in the process of investigating the network incident. We will provide further updates as soon as they become available. We apologise for any inconvenience caused.
Updated at 14:05 on Wednesday 24th July 2024
We are still investigating an incident. We will provide further updates shortly.
Partial Outage
Last update: Friday 26th July 2024 at 16:49
Investigating
Identified
Monitoring
Resolved
Created at 20:24 on Thursday 25th July 2024
We are investigating a network incident affecting KA27 8**
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.
Updated at 16:49 on Friday 26th July 2024
We are in the process of dispatching an engineer to the site. We will provide further updates shortly.
Degraded Performance
Last update: Friday 26th July 2024 at 16:50
Investigating
Identified
Monitoring
Resolved
Created at 12:55 on Tuesday 23rd July 2024
We are currently experiencing network degraded performance affecting KA27.
Our team is currently working to restore normal performance levels. We apologise for any inconvenience.
Updated at 16:50 on Friday 26th July 2024
We are still in the process of investigating the network incident. We will provide further updates as soon as they become available. We apologise for any inconvenience caused.
Updated at 10:11 on Friday 26th July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 08:15 on Friday 26th July 2024
We are still in the process of investigating the network incident. We will provide further updates as soon as they become available.
Updated at 15:05 on Thursday 25th July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 08:09 on Thursday 25th July 2024
We are still in the process of investigating the network incident. We will provide further updates as soon as they become available.
Updated at 14:08 on Wednesday 24th July 2024
We are still investigating an incident. We will provide further updates shortly.