Monmouthshire network service status

If your issue is not listed, please call our support team on 0333 880 4141

Major Outage

Last update: Wednesday 4th December 2024 at 16:00

Investigating
Identified
Monitoring
Resolved

Created at 14:35 on Wednesday 4th December 2024

We've detected an issue that may be affecting your internet service in NP7 8**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in the next 3 hours.

Updated at 16:00 on Wednesday 4th December 2024

The issue affecting your broadband service has been fully resolved. Your connection should now be back to normal. We appreciate your patience and understanding while we worked to fix the issue. Should you still have an issue please call us on 0333 880 4141 or email helpdesk@voneus.com
Scheduled Maintenance

Wednesday 4th December 2024 at 10:00 to Wednesday 4th December 2024 at 12:00

We will be performing scheduled maintenance affecting Abergavenny
on the 4th December from 10am - 12pm.
During this time, users can expect a full outage.
Scheduled Maintenance

Wednesday 4th December 2024 at 10:00 to Wednesday 4th December 2024 at 15:00

We will be performing scheduled maintenance affecting Monmouthshire on the 4th of December 2024 from 10:00 to 15:00. During this time, users can expect a full outage as the work is carried out.