Monmouthshire network service status

If your issue is not listed, please call our support team on 0333 880 4141

Major Outage

Last update: Saturday 7th September 2024 at 03:59

Investigating
Identified
Monitoring
Resolved

Created at 18:42 on Monday 2nd September 2024

We are investigating a network incident affecting NP post codes
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.

Updated at 03:59 on Saturday 7th September 2024

The issue affecting your broadband service has been fully resolved. Your connection should now be back to normal. We appreciate your patience and understanding while we worked to fix the issue. Should you still have an issue please call us on 0333 880 4141 or email helpdesk@voneus.com
Scheduled Maintenance

Friday 30th August 2024 at 00:01 to Friday 30th August 2024 at 05:59

We will be performing scheduled maintenance affecting Abergavenny on the 05th of September 2024 from 00:01 to 05:59. During this time, users can expect a full outage of approximately 30 minutes to an hour as the work is carried out.
Scheduled Maintenance

Wednesday 18th September 2024 at 09:00 to Wednesday 18th September 2024 at 17:00

We will be performing scheduled maintenance affecting the Llangwm area on the 18th September 2024 between 09:00 and 17:00. During this time, users can expect an intermittent full outage.
Scheduled Maintenance

Wednesday 18th September 2024 at 09:00 to Wednesday 18th September 2024 at 17:00

We will be performing scheduled maintenance affecting parts of the Llanarth region on 18th September 2024 between 09:00 and 17:00. During this time, users can expect a full outage.
Scheduled Maintenance

Tuesday 17th September 2024 at 09:00 to Tuesday 17th September 2024 at 17:00

We will be performing scheduled maintenance affecting parts of the Llanarth region on 17th September between 09:00 and 17:00. During this time, users can expect an intermittent full outage.
Scheduled Maintenance

Monday 16th September 2024 at 09:00 to Monday 16th September 2024 at 17:00

We will be performing scheduled maintenance affecting the Llansoy area on the 16th September between 09:00 and 17:00. During this time, users can expect an intermittent full outage.