Service Status

Tuesday 20th January 2026

3:56 pm

Important: Current outage affecting NP7 8**

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Expect our next update in the next 6 hours.

4:14 pm

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

10:15 pm

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

Wednesday 21st January 2026

4:12 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

9:18 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

2:15 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

8:10 pm

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

Thursday 22nd January 2026

2:12 am

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding

7:06 am

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

12:35 pm

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

6:25 pm

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

Friday 23rd January 2026

12:22 am

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

6:14 am

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

11:08 am

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

5:07 pm

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

11:25 pm

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

Saturday 24th January 2026

6:19 am

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

11:31 am

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

4:37 pm

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

10:30 pm

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

Sunday 25th January 2026

4:04 am

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

9:00 am

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

1:57 pm

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

7:46 pm

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

Monday 26th January 2026

1:46 am

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

7:02 am

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

11:48 am

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

4:59 pm

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

10:17 pm

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

Tuesday 27th January 2026

3:38 am

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

8:32 am

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

1:34 pm

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

7:38 pm

Update: Service disruption due to adverse weather

Current adverse weather conditions in the area are causing disruption, and your service may be intermittent during this time. We will continue to monitor the situation closely and provide a further update as soon as conditions allow us to give a clearer resolution time.

Thank you for your patience and understanding.

Wednesday 28th January 2026

12:59 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

5:41 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

10:48 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

3:35 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

10:14 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

Thursday 29th January 2026

3:58 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

10:01 am

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

4:18 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

10:25 pm

Update: Unforeseen delay to completion of works

We're sorry it's taking longer than we expected to restore your service. We appreciate your patience and will provide more information on expected resolution times as soon as we can.

Thank you for your understanding.

Monmouthshire network service status