If your issue is not listed, please call our support team on 0333 880 4141
Degraded Performance
Last update: Monday 29th April 2024 at 22:48
Investigating
Identified
Monitoring
Resolved
Created at 10:01 on Thursday 11th April 2024
Our Network Engineers are aware of the issue and are currently investigating the cause. We appreciate your patience as we work to resolve this.
Updated at 22:48 on Monday 29th April 2024
We apologise for the time it has taken to resolve this issue. Our Network Engineers are working hard to restore the service as quickly as possible.
Updated at 05:56 on Monday 29th April 2024
We apologise for the time it has taken to resolve this issue. Our Network Engineers are working hard to restore the service as quickly as possible.
Updated at 04:06 on Sunday 28th April 2024
We apologise for the time it has taken to resolve this issue. Our Network Engineers are working hard to restore the service as quickly as possible.
Updated at 17:51 on Thursday 25th April 2024
We apologise for the time it has taken to resolve this issue. Our Network Engineers are working hard to restore the service as quickly as possible.
Updated at 15:31 on Thursday 25th April 2024
We apologise for the time it has taken to resolve this issue. Our Network Engineers are working hard to restore the service as quickly as possible.
Updated at 15:26 on Wednesday 24th April 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 03:49 on Tuesday 23rd April 2024
We apologise for the time it has taken to resolve this issue. Our Network Engineers are working hard to restore the service as quickly as possible.
Updated at 23:05 on Monday 22nd April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 06:03 on Monday 22nd April 2024
We apologise for the time it has taken to resolve this issue. Our Network Engineers are working hard to restore the service as quickly as possible.
Updated at 02:07 on Monday 22nd April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 22:46 on Sunday 21st April 2024
We apologise for the time it has taken to resolve this issue. Our Network Engineers are working hard to restore the service as quickly as possible.
Updated at 15:09 on Sunday 21st April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 07:04 on Sunday 21st April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 03:20 on Sunday 21st April 2024
We apologise for the time it has taken to resolve this issue. Our Network Engineers are working hard to restore the service as quickly as possible.
Updated at 23:41 on Saturday 20th April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 08:50 on Saturday 20th April 2024
We apologise for the time it has taken to resolve this issue. Our Network Engineers are working hard to restore the service as quickly as possible.
Updated at 15:46 on Friday 19th April 2024
We apologise for the time it has taken to resolve this issue. Our Network Engineers are working hard to restore the service as quickly as possible.
Updated at 14:07 on Friday 19th April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 11:42 on Friday 19th April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 11:41 on Friday 19th April 2024
We apologise for the time it has taken to resolve this issue. Our Network Engineers are working hard to restore the service as quickly as possible.
Updated at 08:53 on Friday 19th April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 14:46 on Thursday 18th April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 11:55 on Thursday 18th April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 08:58 on Thursday 18th April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 02:52 on Thursday 18th April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 23:42 on Wednesday 17th April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 20:44 on Wednesday 17th April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 16:26 on Wednesday 17th April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 08:28 on Wednesday 17th April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 04:39 on Wednesday 17th April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 20:39 on Tuesday 16th April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 08:44 on Tuesday 16th April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 04:50 on Tuesday 16th April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 01:21 on Tuesday 16th April 2024
We are still investigating the problem. We will provide further updates shortly. We apologise for any inconvenience caused.
Updated at 20:23 on Monday 15th April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 17:29 on Monday 15th April 2024
We are still investigating the problem. We will provide further updates shortly. We apologise for any inconvenience caused.
Updated at 10:05 on Monday 15th April 2024
This matter is taking longer to resolve than anticipated, hence we apologise for the inconvenience caused. We will provide further updates accordingly.
Updated at 08:30 on Saturday 13th April 2024
We apologise for the time it has taken to resolve this issue. Our Network Engineers are working hard to restore the service as quickly as possible.
Updated at 03:26 on Saturday 13th April 2024
We apologise for the time it has taken to resolve this issue. Our Network Engineers are working hard to restore the service as quickly as possible.
Scheduled Maintenance
Thursday 2nd May 2024 at 10:00 to Thursday 2nd May 2024 at 14:00
We will be performing scheduled maintenance affecting Stormontfield. During this time, users can expect a partial outage. We apologise for the inconvenience.