Service Status

Sunday 19th January 2025

10:12 am

We've detected an issue that may be affecting your internet service in KY13 0XX. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in 24 hours.

10:28 am

We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update is expected in 24-48 hours.

Monday 20th January 2025

10:54 am

We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected in 24 to 48 hours.

Tuesday 21st January 2025

11:14 am

Our engineers are in your area pinpointing the cause of the problem. We're doing everything we can to restore your service as quickly as possible. We'll provide more information soon. Expect our next update in 24 to 48 hours.

Wednesday 22nd January 2025

9:46 am

We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected in 24 to 48 hours.

Thursday 23rd January 2025

10:11 am

Engineers are on their way to your area to find the exact cause of the problem. We're doing everything we can to restore your service as quickly as possible. We'll provide more information soon. Expect our next update in 24 to 48 hours.

11:48 am

The issue affecting your broadband service has been fully resolved. Your connection should now be back to normal. We appreciate your patience and understanding while we worked to fix the issue. Should you still have an issue please call us on 0333 880 4141 or email helpdesk@voneus.com

Perth and Kinross network service status