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Major Outage
Last update: Friday 26th July 2024 at 14:02
Investigating
Identified
Monitoring
Resolved
Created at 14:02 on Friday 26th July 2024
Our Network Engineers have identified the issue and are currently working on repairs. Thank you for your understanding and continued patience. We estimate the repairs to be completed by Monday the 29th of July.
Partial Outage
Last update: Friday 26th July 2024 at 16:08
Investigating
Identified
Monitoring
Resolved
Created at 14:42 on Monday 8th July 2024
Our Network Engineers are aware of the issue and are currently investigating the cause. We appreciate your patience as we work to resolve this. We aim to provide an update within the next 1 hr.
Updated at 16:08 on Friday 26th July 2024
Our Field Engineers have identified the issue and will attend on the 29th July to carry out repairs. Thank you for your understanding and continued patience. We will provide further updates shortly after repairs.
Updated at 08:33 on Friday 26th July 2024
We are still in the process of investigating the network incident. We will provide further updates as soon as they become available. We apologise for any inconvenience caused.
Updated at 15:30 on Thursday 25th July 2024
We are still investigating an incident. We will provide further updates shortly
Updated at 08:48 on Thursday 25th July 2024
We are still in the process of working to resolve this, including the arrangement of the necessary resources. We apologise for the inconvenience caused and thank you for your patience as we coordinate this process.
Updated at 20:38 on Wednesday 24th July 2024
We are still in the process of working to resolve this. We apologise for the inconvenience caused and thank you for your patience as we coordinate this process.
Updated at 14:22 on Wednesday 24th July 2024
This is currently with the scheduling team, who are in the process of arranging the allocation of an engineer.
We will continue to keep you updated on any more progress.
Updated at 12:34 on Tuesday 23rd July 2024
We are still investigating an incident. We will provide further updates shortly
Updated at 08:46 on Tuesday 23rd July 2024
We are still in the process of working to resolve this. We apologise for the inconvenience caused and thank you for your patience as we coordinate this process.
Updated at 16:09 on Monday 22nd July 2024
We are still investigating an incident. We will provide further updates shortly
Updated at 08:54 on Monday 22nd July 2024
This is currently with the scheduling team, who are in the process of arranging the allocation of an engineer.
We will continue to keep you updated on any more progress.
Updated at 14:42 on Sunday 21st July 2024
Our Network Engineers are aware of the issue and are currently investigating the cause. We appreciate your patience as we work to resolve this.
Updated at 14:07 on Saturday 20th July 2024
This is currently with the scheduling team, who are in the process of arranging the allocation of an engineer.
We will continue to keep you updated on any more progress.
Updated at 12:50 on Friday 19th July 2024
We are still investigating an incident. We will provide further updates shortly
Updated at 08:36 on Friday 19th July 2024
This is currently with the scheduling team, who are in the process of arranging the allocation of an engineer.
We will continue to keep you updated on any more progress.
Updated at 08:40 on Thursday 18th July 2024
We are still investigating an incident. We will provide further updates shortly
Updated at 08:34 on Thursday 18th July 2024
We are still investigating an incident. We will provide further updates shortly
Updated at 20:34 on Wednesday 17th July 2024
Our Network Engineers are aware of the issue and are currently investigating the cause. We appreciate your patience as we work to resolve this.
Updated at 08:44 on Wednesday 17th July 2024
This is currently with the scheduling team, who are in the process of arranging the allocation of an engineer.
We will continue to keep you updated on any more progress.
Updated at 08:30 on Wednesday 17th July 2024
Our Network Engineers are aware of the issue and are currently investigating the cause. We appreciate your patience as we work to resolve this.
Updated at 20:21 on Tuesday 16th July 2024
We are still investigating an incident. We will provide further updates shortly
Updated at 12:30 on Tuesday 16th July 2024
Our Networks team is in the process of investigating the fault. Identifying the issue is our priority, and we're working diligently to find a resolution. We will continue to keep you updated on any new developments.
Updated at 10:18 on Tuesday 16th July 2024
Our Network Engineers are aware of the issue and are currently investigating the cause. We appreciate your patience as we work to resolve this.
Updated at 08:23 on Tuesday 16th July 2024
We are still investigating an incident. We will provide further updates shortly
Updated at 19:51 on Monday 15th July 2024
This is currently with the scheduling team, who are in the process of arranging the allocation of an engineer.
We will continue to keep you updated on any more progress.
Updated at 15:57 on Monday 15th July 2024
Our Network Engineers are aware of the issue and are currently investigating the cause. We appreciate your patience as we work to resolve this.
Updated at 11:38 on Monday 15th July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 08:40 on Monday 15th July 2024
Our Networks team is in the process of investigating the fault. Identifying the issue is our priority, and we're working diligently to find a resolution. We will continue to keep you updated on any new developments.
Updated at 08:19 on Monday 15th July 2024
Our Network Engineers are aware of the issue and are currently investigating the cause. We appreciate your patience as we work to resolve this.
Updated at 11:39 on Friday 12th July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 08:54 on Friday 12th July 2024
Our Network Engineers are aware of the issue and are currently investigating the cause. We appreciate your patience as we work to resolve this.
Updated at 16:52 on Thursday 11th July 2024
We are investigating a network incident affecting Brockton, SY9 ***
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.
Updated at 11:17 on Thursday 11th July 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 08:14 on Thursday 11th July 2024
Our Network Engineers are investigating the fault to determine the root cause. We'll keep you updated as soon as we have more information.
Updated at 09:40 on Wednesday 10th July 2024
We are investigating a network incident affecting Brockton, SY9.
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.
Updated at 16:15 on Monday 8th July 2024
We are investigating a network incident affecting Brockton, SY9 ***
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.