Shropshire network service status
If your issue is not listed, please call our support team on 0333 880 4141
Partial Outage
Investigating
Identified
Monitoring
Resolved
1 incident update
Saturday 10th May 2025
7:11 am
Important: Current outage affecting NN11 6**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update 4hrs.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update 4hrs.
Major Outage
Investigating
Identified
Monitoring
Resolved
4 incident updates
Wednesday 14th May 2025
6:37 am
Important: Current outage affecting SY6 7xx
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
9:53 am
RESOLVED: The reported issue in the SY6 area has now been fixed
We are pleased to confirm that your service should now be fully restored. However, our engineers have identified that further work is still required. This incident is now closed - all further planned work will be advised of separately.
Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.
We are pleased to confirm that your service should now be fully restored. However, our engineers have identified that further work is still required. This incident is now closed - all further planned work will be advised of separately.
Should you still have any issues please call us on 0333 880 4141 or email helpdesk@voneus.com.
Scheduled Maintenance
Tuesday 20th May 2025 at 23:00 to Wednesday 21st May 2025 at 00:00
Planned Maintenance: 21-05-25 affecting Bromdon Caravan Park
00:00-01:00
We need to perform some urgent essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period. We apologize for any inconvenience this may cause.
Reason for maintenance: Frequency Adjustments
00:00-01:00
We need to perform some urgent essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period. We apologize for any inconvenience this may cause.
Reason for maintenance: Frequency Adjustments