Gwent network service status
If your issue is not listed, please call our support team on 0333 880 4141
Degraded Performance
Investigating
Identified
Monitoring
Resolved
16 incident updates
Friday 24th October 2025
7:18 am
Important: Current outage affecting NP7 0**
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next 6 hours.
We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Expect our next update within the next 6 hours.
4:22 pm
Urgent Planned Maintenance: 31st October between 08:30 and 17:00 in the Gwent, Monmouthshire and Powys regions.
We need to perform some urgent essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period. We apologise for any inconvenience this may cause.
Reason for maintenance: Known equipment fault
We need to perform some urgent essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period. We apologise for any inconvenience this may cause.
Reason for maintenance: Known equipment fault