Gwent network service status
If your issue is not listed, please call our support team on 0333 880 4141
No Outages
If your issue is not listed, please call our support team on 0333 880 4141
Scheduled Maintenance
Wednesday 23rd July 2025 at 07:59 to Wednesday 23rd July 2025 at 16:00
Planned Maintenance: 23rd July 2025 affecting the Powys and Gwent regions between 09:00 and 17:00
We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period.
We apologise for any inconvenience this may cause.
Reason for maintenance: Backhaul Upgrade
We need to perform some essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period.
We apologise for any inconvenience this may cause.
Reason for maintenance: Backhaul Upgrade
Scheduled Maintenance
Monday 11th August 2025 at 23:00 to Tuesday 12th August 2025 at 05:00
Urgent Planned Maintenance: 12 July 2025 in the area of NP4 and NP15.
This will happen between 12AM-6AM
We need to perform some urgent essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period. We apologise for any inconvenience this may cause.
Reason for maintenance: Known fault with backhaul
This will happen between 12AM-6AM
We need to perform some urgent essential maintenance on our network which will affect your broadband service during the time period stated above. Your broadband is likely to be down for the duration of this period. We apologise for any inconvenience this may cause.
Reason for maintenance: Known fault with backhaul